Data Center Infrastructure
Data Center Environment
Physical Data Center Security
Hand Geometry Readers
CCTV Digital Recorders
Picture ID Verification
Power Systems with Distributed Redundancy
Customer Care Area
Mission-critical Internet operations require the highest standards of quality, security and reliability. UbiStor is committed to supporting and protecting its customers’ operations in every way possible.
The data center delivers multi-level physical security because mission-critical Internet operations require the highest-level of security. All areas of the center are monitored and recorded using CCTV, and all access points are controlled.
- Manned by onsite security on a 24x365 basis.
- No keys required: all doors, including cages, are secured with biometric hand geometry readers.
- Exteriors are fully anonymous and have no windows.
- CCTV digital camera coverage of entire center, including cages, with archival system.
- All exterior walls are bullet resistant.
- Perimeter bounded by concrete bollards/planters.
- Silent alarm and automatic notification of appropriate law enforcement officials protect all exterior entrances.
- CCTV integrated with access control and alarm system.
- Motion-detection for lighting and CCTV coverage.
- All equipment checked upon arrival.
- Shipping and receiving area walled off from co-location areas.
Each data center utilizes biometric hand geometry readers (manufactured by Recognition Systems) with a required pass code for access to specific areas. In most centers, a customer will be required to use a geometry reader to:
- Enter the “man trap” from the welcome area. The main center can only be entered through this “man trap”.
- Leave the “man trap” and enter the main center.
- Enter the co-location area.
- Enter a shared or private cage.
All aspects of the center are monitored and recorded via color, hi-resolution digital video cameras. This data is archived to disk.
Every data center is staffed with 24-hour security officers to supplement physical security features, providing financial-grade protection of your business-critical internet operations. Visitors are screened upon entry to verify their identity, and in shared situations, are escorted to their appropriate locations. Access history is recorded for audit by customers, as needed.
To enter a center, a customer must present a valid picture ID or government-issued form of identification. No exceptions are allowed.
All elements of the structure – building shell, exterior, doors and roof – meet or surpass local building codes and standards.
- Building shell: location-dependent seismic compliance
- Exterior: fully anonymous, no signage outside. Exterior walls tightly sealed
- Floor: no post tension or pre-stressed slabs
- Roof: roof platform for antennae and dish equipment, less than two degrees deflection
To provide further protection of customer assets, the data centers are built to effectively manage and withstand fire, flood, and earthquake.
- Fire Suppression: Protected with a dual-alarmed, dual-interlock multi- zoned, dry-pipe, water-based fire suppression system armed with sensory mechanisms (HSSD) to sample the air and give alarms prior to pressurization. Production area fire suppression is provided by a multi-zoned, pre-action, dry-pipe system. In order for the system to trip, multiple cross-linked events must occur. These include detection by ceiling mounted smoke-heads and smoke “sniffers” located throughout the facility. Lastly a sprinkler head must trip in order for the dry- pipe system to activate. This requires a temperature of 140 degrees Fahrenheit at the head location. Fire suppression is localized at the event point only.”
- Flood Control: Built above sea-level. No basements. Tightly sealed conduits, moisture barriers on exterior walls. Dedicated pump rooms; drainage/evacuation systems; moisture detection sensors.
- Earthquake: Location-specific seismic compliance. Structural systems meet or exceed seismic design requirements of local building codes for lateral seismic design forces. In addition, equipment and nonstructural components, including cabinets, are anchored and braced in accordance with the requirements of the 1997 Uniform Building Code.
To provide optimum conditions for equipment operation and minimize downtime due to equipment failure, the HVAC system provides appropriate airflow, temperature and humidity. Redundancy features provide additional protection for customer operations.
Highly reliable power is imperative for critical customer operations. The entire electrical system has built-in redundancy to guarantee continuous operation. The overall system is N+1 redundant, including each component within the parallel electrical systems.
- AC and DC raceways with 2N distribution
- AC power delivery via distributed redundant UPS systems
- Batteries with at least 7 minutes full load operation (diesel engine generators take roughly 8 seconds to synchronize and assume load); 48 hours worth of generator fuel; contracts with multiple fuel providers.
- Isolation K factor transformers used for 480 volt UPS to 208/120 volt. K factor of K20; 80 degrees Centigrade rise; copper winding, dc system fuse protection; -48 volt delivery via fuse panels.
Power systems are designed to meet customers’ diverse needs. Every AC circuit installed receives a 10-outlet, 20 amp-rated power strip with an internal circuit breaker. Redundant power configurations can be purchased and will be fed from diverse sources, particularly when customers utilize dual-corded equipment. IBX AC power systems are capable of delivering both 120v AC and 208v AC power in a variety of amperage configurations.
DC power will be delivered in a -48 volt configuration. Again, redundant DC power circuits can be powered by diverse feeds, A & B. All DC power feeds must be terminated on a DC distribution panel. Upon request, DC power can be delivered in a variety of amperage configurations.
Customers visiting the data center require a variety of support services. To allow efficient and speedy customer access and to accommodate the demands of lengthy system/software installations, customer care areas include:
- Individual workstations with telephone and Internet connections
- Anti-static equipment staging area
- Kitchen, relaxation area, video game room, shower facilities
- Shared conference rooms
- Secure loading docks to facilitate equipment delivery or shipping